Job Details
Security Officer - Water Services
2026-02-12 City of Glendale, AZ Glendale,AZ
Description:
The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment.
Below are some City of Glendale benefits resources for your review:
City of Glendale Regular status positions offer:
Retirement:This position participates in the Arizona State Retirement System (ASRS).
The City of Glendale is the West Valley's entertainment nexus; whether it's attending a world-class sporting event at StateFarm Stadium, enjoying a concert at Desert Diamond Arena, or shopping and dining at the Westgate Entertainment District, as a City of Glendale employee, you'll be right in the middle of it all! Glendale is centrally located within the west valley and has convenient access to the 101, 303, US 60, and I-10 freeways. With development happening all around the city, you will notice new homes and businesses being constructed frequently.
At the City of Glendale you'll have the opportunity to interact and engage with a highly diverse, dedicated, and skilled group of professionals. It is one of the best places to work, to grow your career, skills, and advance your future.
Essential Functions
Minimum Qualifications/Special Requirements/Success Factors
Minimum Qualifications:
Two years of experience as a security officer or police officer.
The preferred candidate for this role will have previous experience securing critical infrastructure such as roadways, railways, electrical, or water utility infrastructure.
Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.
Knowledge of:
Skill in:
Ability to:
Special Requirements:
Success Factor Classification Level - Foundational
To view the success factor definitions please click here.
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Physical Requirements/Working Conditions
Physical Requirements:
Extensive walking or sitting depending on assignment. Enters, exits, and operates city vehicles, depending on area of assignment.
Working Conditions:
Exposure to varying weather conditions. Occasionally may encounter hostile or irate persons.
Benefit information is outlined here:
01
Do you agree that the information submitted in your application, resume, and the answers you provide to the following questions will be accurate, truthful, and are a true representation of your actual job duties and experience as listed in your application job history? Please note, any misstatement of material facts, misrepresentation, or falsification of job role, job title, or job duties will be grounds for disqualification from further consideration and may result in termination of employment.
02
Do you acknowledge that employees in this role may be required to work evenings, weekends and holidays.
03
How many years of experience do you have in security, and/or law enforcement?
04
How many years of experience do you have securing critical infrastructure such as roadways, railways, or electrical or water utility infrastructure?
05
How many years of experience do you have performing customer service, to include answering, screening, and directing phone calls, as well as interacting with difficult customers?
06
How many years of experience do you have operating, monitoring, or configuring video surveillance/closed-circuit television (CCTV)?
07
How many years of experience do you have with Access Control Monitoring?
Required Question
Salary: $40,680.12 - $61,019.92 Annually
Location : Glendale, AZ
Job Type: Full Time
Job Number: 2026-04526
Department: Water Services
MUNIS- Org Description: System Security
Opening Date: 02/09/2026
Closing Date: 2/15/2026 12:00 AM Arizona
Hours per Week: 40
Description
About Us:The provides over 250,000 residents with safe, reliable, and high-quality water and wastewater services. Glendale Water Services promotes industry best practices, leadership, and innovation to ensure our employees put public health and the vitality of our community first! The Role:The Water Services Security Officer provides security for the City's water and sewer critical infrastructure. Duties include monitoring video surveillance, alarms, and access control systems; patrolling water/wastewater plants and remote sites; managing inbound calls and dispatching service responders; and documenting and reporting suspicious activity.
Salary:
This position is:
- FLSA non-exempt, and will earn overtime for any hours worked over 40 in a week.
- A Grade 309 with an hourly salary between $19.5577 - $29.3365.
The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment.
Below are some City of Glendale benefits resources for your review:
- 2025 - 2026 Benefits Guide
- City of Glendale Benefits Presentation
City of Glendale Regular status positions offer:
- 10.5 paid holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays
- Vacation leave accrues at:
- 5.33 hours per pay period (138 hours/17.25* days per year)
- Increases to 6.12 hours per pay period after 5 years
- Then caps out at 7.6 hours per pay period after 10 years of service
- Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days* per year)
Retirement:This position participates in the Arizona State Retirement System (ASRS).
- Contribution is mandatory, and deducted every pay period
- The current contribution rate is 12.00%
The City of Glendale is the West Valley's entertainment nexus; whether it's attending a world-class sporting event at StateFarm Stadium, enjoying a concert at Desert Diamond Arena, or shopping and dining at the Westgate Entertainment District, as a City of Glendale employee, you'll be right in the middle of it all! Glendale is centrally located within the west valley and has convenient access to the 101, 303, US 60, and I-10 freeways. With development happening all around the city, you will notice new homes and businesses being constructed frequently.
At the City of Glendale you'll have the opportunity to interact and engage with a highly diverse, dedicated, and skilled group of professionals. It is one of the best places to work, to grow your career, skills, and advance your future.
Essential Functions
- Monitors CCTV, alarm and access control systems, and other physical security and emergency systems.
- Conducts vehicle and foot patrols of water and wastewater critical infrastructure sites.
- Reports and records site security deficiencies, suspicious activities, and emergencies.
- Monitors employee, visitor, and vehicle ingress and egress and prevents unauthorized access to restricted areas.
- Monitors personnel working in hazardous conditions to ensure their safety.
- Documents activities and prepares incident reports.
- Manages inbound calls; identifies and assesses customers' needs; and coordinates and dispatches after-hour emergency service responders.
- Operates portable radios and/or phones to maintain police contact.
- Performs other related duties as assigned.
Minimum Qualifications/Special Requirements/Success Factors
Minimum Qualifications:
Two years of experience as a security officer or police officer.
The preferred candidate for this role will have previous experience securing critical infrastructure such as roadways, railways, electrical, or water utility infrastructure.
Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.
Knowledge of:
- Industrial security practices
- Electronic security alarms and systems
Skill in:
- Analyzing and reacting to emergency situations
Ability to:
- Handle encounters with irate or hostile individuals
- Identify hazardous or unsafe conditions or behaviors
- Develop and maintain effective working relationships with City staff and the public
- Effectively communicate orally and in writing
- Operate city vehicles, depending on area of assignment
Special Requirements:
- Valid Arizona driver's license, depending on area of assignment.
- May be required to work evenings, weekends and holidays.
- This position is classified as safety-sensitive which requires candidates to successfully undergo drug and alcohol testing prior to employment. They will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. A post-offer physical assessment is required. The City of Glendale will incur the cost of all required testing.
Success Factor Classification Level - Foundational
To view the success factor definitions please click here.
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Physical Requirements/Working Conditions
Physical Requirements:
Extensive walking or sitting depending on assignment. Enters, exits, and operates city vehicles, depending on area of assignment.
Working Conditions:
Exposure to varying weather conditions. Occasionally may encounter hostile or irate persons.
Benefit information is outlined here:
01
Do you agree that the information submitted in your application, resume, and the answers you provide to the following questions will be accurate, truthful, and are a true representation of your actual job duties and experience as listed in your application job history? Please note, any misstatement of material facts, misrepresentation, or falsification of job role, job title, or job duties will be grounds for disqualification from further consideration and may result in termination of employment.
- No, I do not agree.
- Yes, I agree.
02
Do you acknowledge that employees in this role may be required to work evenings, weekends and holidays.
- No
- Yes
03
How many years of experience do you have in security, and/or law enforcement?
- Less than 1 year of experience
- Between 1 and 2 years of experience
- Between 2 and 3 years of experience
- Between 3 and 4 years of experience
- Between 4 and 5 years of experience
- 5 or more years of experience
- None of the above
04
How many years of experience do you have securing critical infrastructure such as roadways, railways, or electrical or water utility infrastructure?
- Less than 1 year of experience
- Between 1 and 2 years of experience
- Between 2 and 3 years of experience
- Between 3 and 4 years of experience
- Between 4 and 5 years of experience
- Greater than 5 years of experience
- None of the above
05
How many years of experience do you have performing customer service, to include answering, screening, and directing phone calls, as well as interacting with difficult customers?
- Less than 1 year of experience
- Between 1 and 2 years of experience
- Between 2 and 3 years of experience
- Between 3 and 4 years of experience
- Between 4 and 5 years of experience
- Greater than 5 years of experience
- None of the above
06
How many years of experience do you have operating, monitoring, or configuring video surveillance/closed-circuit television (CCTV)?
- Less than 1 year of experience
- Between 1 and 2 years of experience
- Between 2 and 3 years of experience
- Between 3 and 4 years of experience
- Between 4 and 5 years of experience
- Greater than 5 years of experience
- None of the above
07
How many years of experience do you have with Access Control Monitoring?
- Less than 1 year of experience
- Between 1 and 2 years of experience
- Between 2 and 3 years of experience
- Between 3 and 4 years of experience
- Between 4 and 5 years of experience
- Greater than 5 years of experience
- None of the above
Required Question