Job Details

The A1 Academy offers a unique opportunity to be part of a high-performing training team dedicated to developing top-tier technicians and installers within a premium garage door service organization.

This position is responsible for delivering, facilitating, and continuously improving training for new, existing, and senior technicians. This role supports technical mastery, operational excellence, and the “art of service” through classroom instruction, live demonstrations, technical instruction within garage training bays, and one-on-one performance coaching with students.

What You'll Do

Deliver engaging instruction through classroom sessions, live technical demonstrations, and hands-on coaching

Demonstrate proper installation of garage door openers, springs, and related equipment

Train technicians across technical, operational, and service excellence competencies

Assess learner skills, behaviors, and performance gaps; provide clear, constructive feedback

Conduct difficult coaching conversations when needed to drive growth and accountability

Leverage company technologies and systems to support training and skill development

Collaborate closely with the Training Manager and Director

Uphold and teach The A1 Way, emphasizing safety, efficiency, and approved service methods

Support content development, documentation, research, and special training projects

Maintain accurate training records and follow established communication and training procedures

Continuously build expertise in garage door services and instructional best practices

Adapt to an evolving training environment and shifting business needs

Willingness and ability to work Saturdays as needed

Perform additional duties aligned with training activities as assigned

What You'll Bring

Minimum 1 year of hands-on experience in garage door services

Strong mechanical and technical aptitude

Ability to present material in an engaging, clear, and practical way

Excellent verbal, written, and non-verbal communication skills

Confidence coaching individuals and groups at varying skill levels

Strong organizational, time-management, and multitasking skills

Comfort using technology, systems, and training tools (ServiceTitan a plus)

Comfortable with Microsoft Office (Word, PowerPoint, Excel, Outlook)

Self-motivated, reliable, and adaptable in a fast-paced environment

High school diploma or equivalent required

Physical Requirements

Ability to lift, carry, push, or pull 75 lbs. or more

Ability to bend, kneel, climb, reach, and stand for extended periods

Capable of performing the essential physical functions of a technician

Ability to work in classroom, shop, and live-training environments

Key Attributes for Success

Technical credibility and hands-on mastery in garage door systems, with a strong commitment to safety and “The A1 Way”

Effective instructional and facilitation skills; able to clearly teach and demonstrate technical, operational, and service excellence concepts

Strong coaching and feedback capability, including confidence in addressing performance gaps and having difficult growth conversations

Clear communication and professionalism, with strong verbal, written, and organizational skills supported by comfort with technology

Adaptability and growth mindset, able to thrive in a fast-paced environment while continuously improving skills, content, and training methods

#INDA1

Benefits and other cool stuff:

· Medical, dental, vision, 401K

· Paid Time Off

· Weekly Pay

· Internal Promotion opportunities

· Company swag

(Please note: benefits are not available for part time, temporary or contract roles)

A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Compensation Range: $75K - $80K