Job Details

Role: Administrative Assistant (IT / Procurement Support) – 12 Month Contract

Location: Onsite - Enterprise Banking Client

Pay: $25/hour (W2)

Contract: 12 months + extension

Schedule: Monday-Friday, 5 days onsite (40 hours)

About the Role

We are seeking a reliable and detail-oriented Administrative Assistant to support an enterprise banking environment. This role focuses on purchasing computer equipment, managing requests through ServiceNow, and coordinating with IT teams to ensure employees receive new laptops, desktops, and accessories efficiently.

This is a great opportunity for someone who enjoys working in a structured, professional environment and has experience supporting IT or operations teams.

Key Responsibilities

• Process hardware and equipment requests using ServiceNow
• Create, update, and track tickets and requests within ServiceNow
• Purchase laptops, desktops, monitors, and other IT equipment through approved vendors
• Create and track purchase orders (POs)
• Coordinate with IT technicians to schedule device deployments and replacements
• Communicate with employees regarding request status and delivery timelines
• Track inventory of IT equipment and accessories
• Maintain accurate documentation and records of assets and assignments
• Provide general administrative and operational support to the team

Required Qualifications

• Experience in an administrative assistant, office coordinator, or similar role
• Hands-on experience using ServiceNow (ticketing, request management, workflows, etc.)
• Strong organizational and time-management skills
• Comfortable using Outlook, Excel, and other office productivity tools
• Strong communication skills and a professional demeanor - positivity is key in the team!
• Ability to work onsite 5 days per week in an enterprise environment

Nice to Have

• Experience supporting IT, procurement, or asset management teams
• Familiarity with purchase orders, invoicing, or vendor coordination
• Experience working in a banking or highly regulated environment

Why This Role?

• Long-term 12-month contract stability
• Experience supporting a large enterprise banking organization
• Strong resume-building experience in IT operations and corporate processes