Job Details

n: Top 4 Required Skills:
• Help Desk Background
• Microsoft Office Experience
• IT Background and Experience
• Highly organized and detailed
Remote/Onsite: Onsite - 3255 East Elwood St, Suite 110, Phoenix, AZ 85034

Job Responsibilities:
• Candidate mustbe able to function in a variety of office environments as well as a forensic lab environment.
• Candidate must be able to safely lift a variety of hardware and software, some equipment and workstations may weigh 50+ lbs.
• Follow proper evidence media handling and chain-of-custody procedures with precision.
• Be able to quickly troubleshoot, diagnose, fix, reimage, and maintain Windows PC and Apple Macintosh workstations.
• Be able to assist IT teams with networking tasks.
• Document procedures and findings of each case and enter into project management system.
• Respond to media connection requests quickly to support remote team members.
• Assist with maintaining and shipping remote collection kits and collection media.
• Effectively problem solve and troubleshoot in response to issues that may arise.
• Be willing to learn, research, utilize and maintain proficiency in methods, tools, and trends in data collection, digital forensics, and e-discovery.
• Research, test, and recommend various software and hardware products.
• Assist Digital Forensic team members, as needed.
• Assist the Forensics Lab Manager with U.S. lab operations and quality control initiatives.

Professional Skills:
• Proven ability to communicate and convey technical information effectively and concisely to a wide variety of audiences including clients, attorneys, and IT professionals.
• Requires strong multi-tasking, organizational, writing, briefing, analytical and problem-solving skills. Attention to detail and quality is crucial.
• Ability to work in a fast paced, high-pressure environment and effectively manage time in order to meet strict deadlines and time constraints.
• Excellent interpersonal skills and a demonstrated ability to work independently as well as in a team environment.

Technical Skills:
• Demonstrated experience working with Windows PC systems in an IT environment. Demonstrated experience working with Apple Macintosh systems is a plus.
• Experience and knowledge of computer systems, mobile device hardware, basic network architecture, and various operating systems.
• Previous hands-on experience with electronic data collection related to e-discovery and/or working in a forensic lab or evidence management environment (e.g., law enforcement evidence room) is a plus.
• IT system management (Deskside support, networking, server management, etc.) experience is preferred.
• Associates or bachelor's degree in computer science, Information Systems or closely related field is strongly preferred.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at ...@aptask.com .

Applicant Consent:
By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-###-#### or ...@aptask.com. Message frequency may vary. Msg & data rates may apply.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at ...@aptask.com.

Applicant Consent:
By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-###-#### or ...@aptask.com. Message frequency may vary. Msg & data rates may apply.