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TownePlace Suites Phoenix Chandler Fashion Center - Front Desk Agent

  2026-01-31     Aimbridge Hospitality     Chandler,AZ  
Description:

Join Our Team as a Front Desk Agent

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
  • Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Property Information:

When visiting Chandler, AZ, book your room at TownePlace Suites by Marriott Phoenix/Chandler Fashion Center. We are one of the top extended-stay hotels near historic downtown Chandler, Phoenix, AZ, and are located just a five-minute walk from the Chandler Fashion Center Mall. Our Marriott hotel in Chandler, AZ, offers top-notch amenities and facilities. All rooms come with free WiFi & a flat-screen TV with premium cable channels. Our 1 Bedroom Suite come with separate living and sleeping areas and a fully-functional kitchen stocked with everything you need to cook a great meal. If you don't feel like cooking, start your day with our complimentary buffet breakfast, available daily. Also be sure to check out our outdoor pool and 24-hour fitness center while you're here. Whether you're planning to stay for just one night, a full week or more, our extended-stay hotel in Chandler, AZ has everything you'll need for a memorable trip. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culturewe think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!


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