Job Details

Administrative Support Assistant (Veterinary Services) NF-03

This position is located at the Luke Air Force Base Veterinary Treatment Facility.

Incentives and bonuses are not paid.

Duties

Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. Updates the existing medical record or prepares a new record.

Schedules appointments, completes the client admission forms. Screens/updates the existing medical record or collects sufficient information to prepare a new record. Reviews discharge information or handouts with the client.

Maintains clinic exterior, reception area, and exam rooms to ensure general cleanliness (to include cleaning urine, feces, and blood). Dispenses medications, annotates prescriptions, and refills prescriptions in accordance with policies and procedures.

Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management. Monitors and replenishes inventory.

Receives payments for services rendered. Balances cash and checks daily; makes daily bank deposit. Monitors and replenishes inventory. Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents.

Requirements

Conditions of Employment

• Direct deposit and social security card is required.
• Meet qualification/eligibility/background requirements for this position.
• Satisfactorily complete an employment verification (E-Verify) check.
• A one-year probationary period may be required.
• Ability to work occasional Saturdays for special events.
• Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment.
• Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
• A successful background investigation submission to the Defense Counterintelligence and Security Agency (DCSA) must be met no later than 30 calendar days after entry on duty or placement in the position for internal candidates.
• Appointment is subject to the completion of a favorable suitability determination.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities as they pertain to this position. A qualified candidate must possess the following:

• Progressive work experience which demonstrates the knowledge and skills required to perform the duties of the position.
• Basic computer skills to include proficiency in Microsoft Suite or equivalent.
• Experience in using a point of sales software.
• Basic arithmetic expertise to balance cash draw, accept payments, and provide change accurately.
• Typing proficiency - 40WPM.

In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified":

• Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support.

The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.

This job does not have an education qualification requirement.

This job is open to candidates who are in the local commuting area defined as Maricopa County, AZ, and surrounding area within a 50-mile radius; in addition to, you are considered eligible if one of the following applies: 1) you live outside of this area and are able to commute to work on a daily/as needed basis, 2) you are able to relocate yourself on your own expenses, 3) you are an involuntarily separated military member, or 4) you are a military spouse/family member relocating to this installation. Eligibility begins 30 days before the military sponsor's reporting date at the new duty location (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration).

Salary is pro-rated based on a 40 hour work week. Hourly salary is: NF-03 $19.30ph ($40,280pa).

Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.

This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.

Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See for details.

Your application may be considered for multiple opportunities. After you apply, your application remains valid for 90 and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.

Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit:

Below defines the employment category for this position: Flexible/Intermittent (00) guaranteed hours per week however may be scheduled to work between 0-40 hours per week based on mission needs). Flex employees are not entitled to leave or benefits however, there is no upper limit to the number of hours a flexible employee may work (subject to overtime obligation and work scheduling requirements).

Work schedule to be determined after hire.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.

We will consider your responses to our application questionnaire.

If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.

If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position. Depending on your situation, you may be able to claim one or more of the following eligibilities:

• NAF Preference 1 Spouse Employment Preference (SEP)
• NAF Preference 2 Involuntarily Separated From the Military (ISMP)
• NAF Priority Consideration 1 Business Based Action (BBA)
• NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
• NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)

Refusal of a military spouse to participate in established recruitment procedures for an RFT or RPT position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor.

Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your