Job Details

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

National General Insurance is currently hiring for a Material Damage Telephone Adjuster Trainee. The ideal candidate will be required to work in-office at our Scottsdale, AZ location. The Telephone Adjuster Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.

Key Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Preferred Qualifications

• 0-2 years experience
• High School Diploma or a GED
• Proficient written and verbal communication skills to effectively interact with customers.
• Strong attention to detail and ability to write precise and comprehensive estimates.
• Experience demonstrating excellent Customer Service
• Excellent time management and organizational skills to manage multiple assignments effectively.

Compensation

Pay Transparency: National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is $19.23$28.41 per hour and may vary based on internal equity, and job-related skills, knowledge, and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

Why Join Us

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) ###-####.