Job Details

Description

Why You'll Love Working Here

Join a mission-driven organization where your work truly makes a difference. As an Office Assistant at our West Valley Integrated Health Home (Outpatient), you'll be a vital part of a collaborative outpatient care team - supporting both staff and members while building a meaningful healthcare career.

• Competitive hourly pay: $16.00 - $17.00 (based on experience)
• Limitless growth and career advancement opportunities
• Career development offered internally through our Organizational Development & Learning Department
• Generous PTO program - up to 3 weeks off your first year with continued accruals each pay period
• 9 paid holidays per year
• Wellness Program - Offering access to an expert Health Coach and wellness incentives to lower cost
• Tuition reimbursement up to $3,000
• Affordable health care plans: Medical, Vision, and Dental
• H.S.A., H.R.A, F.S.A. (with select medical plans)
• Free Short-Term Disability and Life/AD&D Insurance up to $100,000
• 403(b) retirement plans with company match.
• Employee Assistance Program Voluntary benefits: Long-Term Disability, Pet Insurance, Additional Life/AD&D Insurance, and much more!

Who We Need

We're looking for a friendly, organized, and dependable Office Assistant to join our outpatient West Valley Integrated Health Home team. This role is essential to keeping daily clinic operations running smoothly while supporting medical providers, case management staff, and the members we serve.

If you enjoy working in a fast-paced healthcare environment and want a role with growth, stability, and great benefits-this is the opportunity for you.

JOB SUMMARY (Including, but not limited to)

• Schedule member's appointments, ensures service tickets are in order.
• Collects and validates insurance information.
• Records no-show and appointment changes.
• Creates and maintains member charts.
• Compiles clinical information as requested.
• Collects, monitors, scans, and enters data/information into the electronic health records or as assigned.
• As receptionist greets, receives, and escorts participants to appointments as needed.
• Handles matters as directed.
• Maintains communications with the staff.
• Completes reminder calls to the participants regarding their appointments.
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department, consistent with Copa Health productivity levels

MINIMUM QUALIFICATIONS:

• High School Diploma/GED.
• One (1) to three (3) years' experience in office clerical setting. Medical and/or Behavioral health experience preferred.
• Proficiency in typing, using computer software, i.e., EHR/EMR systems, Word, Excel, and PowerPoint and Internet is essential.
• Complete all pre-employment and on-boarding paperwork, in a timely manner and be cleared to attend New Employee Orientation (NEO), as scheduled.
• Ability to obtain and maintain a Level One Fingerprint Clearance Card and any other required background checks.
• Bi-Lingual (English/Spanish), preferred.

Copa Health is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law.

Pre-Employment Criminal Background and Drug Testing Required. EOE.