Job Details

Posting Date
01/08/26

Application Deadline
01/11/26

Pay Range
Anticipated Hiring Range: $17.50 - $19.50 hourly
Full Pay Range: $17.50 - $25.50 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type
Unclassified

Department
Public Defender

About the Position

If you thrive in a dynamic environment where your keen eye for detail and ability to adapt can be utilized to their full potential, we invite you to apply to join our team!

As our Office Aide, you will be responsible for creating, managing, and tracking case files within our internal case management system. We will count on you to provide effective customer service to our callers and execute all assigned clerical tasks to the highest standards of quality.

Don't miss this opportunity where your clerical expertise is more than just support; it is a critical part of ensuring effective operations and meaningful service to the community. Apply today!

About Us

With over 400 employees, the Office of the Public Defender is the largest of the five indigent defense offices in Maricopa County. We are also one of the largest public defender offices in the country. Our office provides innovative, client-centered legal representation in the full range of criminal matters to clients unable to afford legal counsel. Our attorneys and staff are dedicated to treating our clients with respect and dignity as we defend their constitutional rights in a court of law. This is a fast-paced department with an opportunity to make a difference in the lives of the people we serve.

Proud to Offer

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, with hybrid and alternative work schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including healthcare premium discounts
• Pet insurance
• Volunteer opportunities in the office and County-wide events (e.g., conference, outreach, court observation, elections)
• Collaborative projects across the Public Defender's Office
• Recognition awards at the Annual Award Luncheon
• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
• Learn more at Work With Us | Maricopa County, AZ

• Six months of office clerical experience, which includes customer service
• High school diploma or GED
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

• Experience performing data input and record-keeping
• Experience handling multi-line telephone systems
• Bilingual English/Spanish skills

• Manage the department file request process
• Create and update case management system records
• Handle the delivery and pick-up of physical case files among various departments
• Answer the telephone; screen, log, and direct calls to the appropriate staff
• Move boxes and other large items; handle minor office housekeeping duties
• Manage and track file transfers to and from off-site storage with outside vendors; coordinate file destruction based on an established schedule
• Perform miscellaneous routine clerical tasks

• Work is conducted in a typical office environment in close physical proximity with others, with frequently changing tasks, frequent public contact, and exposure to traumatic subject matters (crime scenes, accidents, etc).
• Ability to lift 25-50 pounds from the floor to waist, waist to shoulder, or shoulder to overhead; carry 25-50 pounds 100 feet, and push/pull 25-50 pounds a distance of 1000 feet
• Must possess or obtain a valid Arizona driver's license upon hire
• Hybrid and alternative work schedule options are available after training, based on business needs

• Only the most qualified candidates will be considered
• Consideration will only be given to candidates who submit online applications
• Candidates will be contacted primarily through email and their Workday online application profile
• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive