Job Details

Join Our Team as a 911 Dispatcher in Scottsdale, AZ!

Marathon Staffing is seeking dedicated and professional individuals to fill the role of 911 Dispatcher. This is a vital position in public safety communications, offering an opportunity to serve the community while working in a dynamic and supportive environment.

As a Dispatcher, you will handle all aspects of emergency and non-emergency call taking, radio dispatching, and operating various communications equipment and technologies. You will be trained to meet APCO Fundamental Dispatcher standards and will work closely with a team committed to excellence in public safety.

Key Responsibilities:

• Operate communications equipment including CAD systems, 911 systems, multi-channel radios, and computer databases.
• Answer emergency and non-emergency calls, gather vital information, and prioritize responses.
• Calm and assist distressed callers in high-pressure situations.
• Dispatch emergency responders and relay critical information efficiently.
• Monitor radio channels, maintain patrol unit status, and track officer activities.
• Log messages, update incident reports, and manage database entries.
• Access and retrieve information from various automated systems and maps.
• Operate and maintain communication recording systems and follow departmental policies.
• Coordinate with regional, state, and federal agencies as needed.
• Perform clerical tasks and ensure the security and confidentiality of sensitive information.
• Work scheduled shifts, including weekends, holidays, and overnights.

Qualifications:

• At least 2 years of experience as a public safety dispatcher, with law enforcement call taking and radio dispatching emphasis.
• Ability to obtain Arizona TOC Level A ACJIS/NCIC Certification.
• Knowledge of police CAD systems, 911 equipment, trunked radio systems, and jurisdictional maps.
• Strong ability to prioritize, multitask, and remain calm under pressure.
• Excellent communication skills and a team-oriented mindset.

If you are committed to public safety and eager to make a difference, we encourage you to apply. We value diversity and welcome applicants of all backgrounds to join our team.

Pre-employment background check required.

Marathon is an Equal Opportunity Employer.

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