Job Details

Client Services Consultant (Phoenix, AZ)

Join the Client Services Consultant role at Magnit Global.

About The Role

Magnit is the future of work, serving hundreds of the world's most recognizable brands for over 30 years. This is a hybrid position working one day per week onsite in Phoenix, AZ.

Responsibilities

• The Client Services Consultant (CSC) is responsible for efficient delivery of Magnit's services to our clients.
• Work closely with vendors, client hiring managers, and cross‑functional teams to ensure smooth delivery using Magnit VMS.
• Maintain quality client service and day‑to‑day site operations, focusing on contractual deliverables.
• Depending on team size, the CSC scope may cover one product or multiple product lines.
• Maintain and update Standard Operating Procedures (SOP) to ensure efficient operations.
• Implement new processes or enhance current processes to strengthen efficiencies.
• Payroll desk: Ensure screenings and pre‑employment checks, conduct orientations, maintain accurate VMS records; handle employee relations issues, resolve worker issues, and escalates serious issues to OM/PM.
• Staffing desk: Facilitate temporary requisition fulfillment, manage supplier and manager relations, qualify requisitions, and resolve worker, manager, and staffing agency issues.

Requirements

• Bachelor's degree or equivalent combination of education and work experience.
• At least 3 years of experience in MSP client services, staffing account management, or full‑cycle recruitment.
• Experience with VMS platforms such as Magnit VMS, Fieldglass, or Beeline.
• Experience with contingent workforce programs, staffing vendors, or payroll operations.
• Strong knowledge of Microsoft Office Suite.
• Excellent communication and interpersonal skills with the ability to build rapport with diverse stakeholders.

Compensation

The salary range is $55,000–$70,000 USD annually, based on experience, skills, and location.

Benefits

Magnit offers a competitive benefits package that includes unlimited PTO, medical, dental, and vision coverage, retirement planning, and discounts on tickets, travel, merchandise, and more.

Diversity & Inclusion

We celebrate diversity and embrace inclusion. As an equal‑opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills.

Privacy Notice

By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more: magnitglobal.com/us/en/privacy-notice.html