Job Details

The Fountain Group is currently seeking a Registered Nurse (RN) for a prominent client of ours. This position is located in Phoenix, AZ. Details for the position are as follows:

Job Description:

**DIRECT HIRE ROLE WITH BCBS (Blue Cross Blue Shield)**

• About Prosano Health Solutions:
  • Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, is launching an Advanced Primary Care model with a clear mission: To Inspire Health and Make it Easy. Our goal is to deliver affordable, convenient, and personalized care to the communities we serve. Our Advanced Primary Care model is focused on providing a signature patient experience which will raise the bar in both the delivery of care, and by ensuring health equity is top of mind. In every market we serve, our goal is to bring to the community a customized, high-value system of care that is available for our members. Together, we will set the standard for how healthcare can and should be delivered in our State.
• Why Join Our Team?
  • Here's the fun part. We are in the phase where we are building our team. The team will include people who share our passion and deep commitment to taking the primary care experience to a new level. Our team is unified in providing not only comprehensive care, but a truly exceptional patient experience, leaving our patients with the lasting impression of trust and compassion. We realize we can do great things by working together and adapting processes to provide the best possible care for people. Together, we will improve the health within our communities and make a difference in people's lives.
  • If you share this vision and desire to do something different, we look forward to talking to you!
• Overview:
  • The Clinical Care Guide (RN) will be a key contributor to our first-class care team at Prosano Health Solutions. They will deliver on our commitment to excellence to our patients and help us grow through their role. The Clinical Care Guide will have end to end responsibility for our specialist and diagnostic testing navigation, as well as in leading and partnering with the care team in supporting patients in their journey toward their best health. This position has an emphasis on customer/patient care excellence, privacy, compliance, and serving in a dynamic health setting.
• Responsibilities:
  • Support members both in-person and virtually with real-time consultation, education, scheduling of specialist & diagnostic referral appointments, and follow-through + follow-up of those appointments
  • Play a critical role in the achievement of improved health outcomes and cost savings
  • Be an empathetic problem-solver and become the most visible partner to all patients
  • Clarify and explain referral for specialist and diagnostic service recommendations
  • Care for end to end process as needed, for referral or specialist services
  • Lead center in development and management of quality programs to include patient outreach to members in an effort to provide an elevated primary care experience with gaps in care or other clinical needs
  • Support members with chronic conditions by providing education, reminders, and other support
  • Handle the management and integration of office processes
  • Lead service and schedule requests on member's behalf
  • Inform and equip Care Team with referral information and requirements
  • Be an ambassador in the local community - building

• BSN degree required
• 3-5 years working as a RN - with good stable job history
• Needs to have some experience managing a clinic
• Experience with case management

• $80 - 90k- salary expectation
• 100% onsite (no remote opportunities)
• Must be available to travel to another clinic to assist if needed.
• Active Fingerprint clearance card preferred
• Active BLS (Basic Life Support) preferred
• Please advise if you have a planned vacation 1st quarter in 2026
• Case management experience required
• Please provide RN License #
• INTERVIEW PROCESS: 1st round virtual, 2nd round onsite