Job Details

Business Office Associate

USPI Arizona Specialty Hospital in Phoenix, Arizona is Hiring a Business Office Associate. USPI Arizona Specialty Hospital is a specialty inpatient hospital which was established to set a new standard for excellence and patient satisfaction in the delivery of orthopedic and spinal surgery. Arizona Specialty Hospital provides excellent patient services and the highest level of care, with the overall goal of improving the delivery of healthcare in Maricopa County and beyond.

Business Office Associate (BOA) interfaces in a professional manner with visitors, patients, family, and physicians on phone and in person. This position performs clerical duties involved with Business Office activities including, but not limited to, admission of patients, verification of patient insurance and providing support to the Business Office Manager. The BOA must maintain the confidentiality and security of sensitive, privileged communications and work product; and support various functions in the business office in maintaining internal controls

This will be a 5:00am 1:30pm schedule, in office position.

Admissions responsibilities include:

• Preadmissions calls and activities
• Collection of patient information and copying of identification and insurance
• Accurate data entry of patient information into the patient accounting system
• Directing patient to appropriate area upon admission

Insurance Verification responsibilities include:

• Accurately updating patient demographics/information in patient accounting system.
• Verifying insurance benefits, obtaining proper authorization from insurance carrier.
• Determining what funds to collect upon admission.
• Notify patients of monies due and document in billing system.

Other duties as required or requested by chain of command

What We Offer

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Required Skills:

• Business or Accounting degree from accredited college or university preferred (high school diploma required)
• 2 to 4 years applicable experience in a hospital or medical office setting
• Ability to read and comprehend complex instructions, business invoices, business accounts.
• Accounts payable/receivable experience preferred. Insurance verification and billing experience preferred.
• Proficient computer software skills (Microsoft Office Products including Excel & Outlook)
• Experience using and healthcare software systems, MEDITECH and/or Advantx, experience a plus
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.