Job Details

Front Desk Administrator

Location: Phoenix, AZ (Cave Creek and Bell)
Pay Range: $15.50 per hour
Let's Be Blunt

Cannabis isn't just an industry - it's a movement.

And at Mint Cannabis, the front desk is where that movement begins. We're looking for a Front Desk Administrator who's ready to roll up their sleeves (and scan a few IDs) to ensure our patients feel welcomed, informed, and taken care of from the moment they walk through our doors.

If you've got customer service experience, attention to detail, and the ability to stay cool when things get busy, we want you at the front line of the Mint experience. 🌱

What You'll Do

• Greet every patient with a warm welcome and positive energy
• Check in guests, verify ID and patient status, and report allotment using our POS system
• Provide basic education and information on products, promotions, and usage
• Direct patients to the right team member or department for assistance
• Assist with processing payments, handling cash, and reconciling tills at the end of your shift
• Maintain a clean, organized, and professional front desk and lobby area
• Jump in and support other departments when needed - we're all on the same team
• Help uphold a secure, compliant, and friendly dispensary environment

What You'll Bring

• Must be at least 21 years old
• Must have a valid Arizona ID or driver's license
• 1+ year of customer service or receptionist experience (preferred)
• Strong computer skills, especially with POS and Microsoft Office
• Comfortable with cash handling and basic accounting
• Ability to multitask in a fast-paced environment while staying calm and professional
• Excellent communication, interpersonal, and conflict resolution skills
• Dependable, punctual, and a true team player
• Basic knowledge of medical cannabis and Arizona regulations (bonus points if you're already familiar with patient allotments and product types)

Why You'll Love Mint Cannabis

• A welcoming, high-vibe work culture where you can be yourself
• Health, dental, and vision insurance
• Employee discounts on products and merch
• Opportunities to grow within a fast-scaling cannabis company
• Paid time off so you can recharge
• A chance to make a real difference in the lives of our patients and the future of cannabis 🌱

A Few Things You'll Need

• Must be at least 21 years of age.
• Must be able to obtain and maintain a Facility Agent Card (or equivalent) if required by your state.
• Ability to work overnight shifts as needed.

About Mint Cannabis

At Mint Cannabis, we're passionate about creating a premium cannabis experience - for everyone! Headquartered in Arizona, we're a national, multi-state operator proudly serving both medical patients and recreational customers. From state-of-the-art production facilities to dispensaries that redefine the retail experience, Mint is raising the bar in every market we enter.

Our flagship location in Arizona - one of the largest dispensaries in the country - features a 24/7 storefront, the nation's first cannabis kitchen offering delicious infused foods, and a drive-thru for ultimate convenience. We're proud to offer a carefully curated menu of premium flower, concentrates, edibles, and more, designed to elevate the experience for seasoned consumers and newcomers alike.

Named "Most Innovative Medical Cannabis Dispensary" by the International Commercial Cannabis Awards, Mint Cannabis continues to grow rapidly across Arizona, Michigan, Missouri, and beyond. Our team - from budtenders to leadership - is driven by passion, education, and a commitment to helping every guest feel welcome, informed, and supported.
At Mint Cannabis, we're not just changing the cannabis industry - we're growing a community.
Equal Opportunity Employer Statement

Mint Cannabis is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.