Job Details

Job Title: Travel Consultant

Location: Remote

Contract: 6 Month Contract

Pay Rate: $32/hr



Schedule: Training: 9:00 AM 5:00 PM EST

Shifts: Flexible between 8:00 AM 8:00 PM EST, including weekends



What You will be doing:

Advise and arrange travel for corporate business customers (both individuals and groups)

Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services.

Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.

Use various Global Distribution Systems GDS system Sabre.

Training may be provided as a refresher if needed.

Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements.

Use positive telephone service techniques and act on special customer requests.

Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.



What We are Looking For:

Passion for excellence in client service, including proactive anticipation of need

Native GDS expertise in Sabre

Professional communication (written and verbal)

Attention to detail

Act with integrity, and look after personal traveler information

Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)

Resolving customer issues quickly and independently / with supplier

Teamwork and openness to feedback.