Job Details

Overview

Retail Photo Operations Manager — Odysea Aquarium

Location: Scottsdale, AZ

Responsibilities

• Drive teams to achieve goals and run all operational aspects of a high-volume souvenir photography retail operation.
• Develop, train, and motivate staff to achieve guest service and financial results.
• Provide floor supervision and administrative duties, ensuring the team stays focused on guest service and sales goals in a fast-paced environment.
• Ensure excellent customer service by responding to guest requests, expectations, and needs.
• Interact with guests from diverse backgrounds and locations.

Qualifications

• High school diploma or GED.
• 3+ years in retail or hospitality management or 5+ years as an assistant in a high-volume environment.
• Proven leadership skills with coaching and performance management experience.
• Experience meeting sales targets and KPIs in a busy setting.
• Ability to build strong relationships with peers and staff; experience with recruitment and personnel management is a plus.
• Strong written and verbal communication skills; professional appearance.
• Experience in digital photography or souvenir photography is a plus but not required.
• Must be authorized to work in the US; background check required.

What's in it for you

• Starting rate $23.00/hr, with bonuses based on performance and opportunities for growth and advancement.
• Commission, 401(k), and/or medical, dental, and vision benefits.
• Fun culture and atmosphere with growth opportunities within Magic Memories.

Employment details

• Job type: Full-time (Exempt)
• Location: Scottsdale, AZ (Odysea Aquarium)

About Magic Memories

Magic Memories captures moments at diverse attractions and offers products that tell guest stories. We strive to make people smile and provide opportunities for retail and leadership growth.

Equal Employment Opportunity

Magic Memories is an equal opportunity employer, providing fair employment opportunities regardless of race, color, religion, national origin, gender, age, disability, sexual orientation, gender identity or expression, veteran status, or any other protected status.