Job Details

Primary City/State:

Phoenix, Arizona

Department Name:

BUMCP Cardiovascular

Work Shift:

Day

Job Category:

Clinical Support

The academic medicine difference. At the center of Banner – University Medicine is patient care, research, and teaching. Join a nationally recognized health care leader and experience the future of medicine today.

The Banner University Heart Institute cares for a high volume of heart disease patients throughout the state of Arizona and the southwest. Our physicians stand out as being active participants in national research and as providers of cardiac training to physicians from all over the United States and the world. Our goal is to offer patients excellent cardiac services by providing safe, compassionate care and the best advanced treatment options.

As a Sr Practice Manager you will provide leadership for the Cardiology Institute with oversight of 2 direct leader reports, physicians, and APPs. Leadership experience, preferably in Cardiology or Cardiac Service Line operations

This is a full time (40 hours/week), day shift position: Monday - Friday 8:00A-5:00P.

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 800-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 700 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY
This position provides interim Practice Sr. Manager support across in assigned location across the region based on organizational need. This position plans, organizes, directs and controls all assigned clinic and facilities management activities to carry forward operations, achieve established goals and objectives. Establishes and maintains effective communication and working relationships with physicians. Requires travel to assigned practice locations. Provides operational support to other practice leaders and works on assigned projects within region during times when interim opportunity is not be available.

CORE FUNCTIONS
1. On interim basis, directs the day-to-day activities of the staff at the assigned clinic, ensuring a high level of productivity. Continually monitors the functioning of the clinic and revises operations as needed. Develops and implements a system to ensure that established policies, goals and objectives are achieved. Participates in the accreditation process. Maintains current knowledge of applicable local, state and federal codes and regulations and ensures compliance in the assigned locations.

2. Responsible for efficient systems, which provide quality patient services and overall patient satisfaction throughout the assigned clinics. Resolves any patient concerns.

3. Responsible for all physician relations to include practice management, orientation and follow up support. Responds to physician concerns and provides problem resolution as appropriate

4. Determines physical maintenance and equipment needs and repairs and coordinates internal or external resources. Resolves problems relating to the facility on a day-to-day basis.

5. Participates in the development of a marketing plan and ensures its efficient implementation and evaluation as needed. Acts as a liaison to community business and civic leaders .

6. Responsible for overseeing development and submission of annual budgets (operating and capital) and for operating within those budgets at the designated locations.

7. Selects, trains, coaches, motivates and conducts performance evaluations, and directs the workflow of staff in the assigned locations. Clearly defines assignments and responsibilities and implements orientation process for staff so understand performance expectations.

8. Provides support to other practice leaders within the region during times in which an interim opportunity is not available. Works on assigned key projects within the region as needed.

9. Assigned full authority for employment actions including selection, training, coaching, and performance reviews.

MINIMUM QUALIFICATIONS

Must possess knowledge of health care administration, business administration or other related field as normally obtained through the completion of a bachelor's degree in business or healthcare.

Must possess a strong knowledge and understanding of medical practice and clinic management, clinic operational structures and systems, and policies, procedures, and processes as normally demonstrated through a minimum of three years experience in managing a health care facility. Leadership experience should include management of staff and budgets. Requires excellent written and verbal communication skills. Requires excellent public relations, human relations, and conflict resolution skills. Must have the ability to successfully and positively interact with physicians and employees at all levels throughout the organization.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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