Job Details

Job Profile:
Administrative Operations Manager 2

Job Family:
Administrative Operations

Time Type:
Full time

Max Pay - Depends on experience:
$55,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Salary range: $54,600 - $55,000 per year; offered salary is dependent on experience

Under administrative direction, performs work of considerable difficulty in coordinating and directing the activities and functions of a project or program. Independently ensures that the goals and objectives of the project or program are accomplished in accordance with priorities, time limitations, funding limitations or other specifications.

Essential Duties:

• Manage, supervise, train, and evaluate assigned team of first-year recruitment coordinators at the Downtown campus focused on Arizona first-year student recruitment and enrollment initiatives.
• Monitor recruitment team progress towards goals, assigned tasks, and duties, and conduct corrective action as required.
• Serve as a lead resource regarding trends related to Arizona resident recruitment specifically in assigned markets.
• Assist with University Information Sessions and other recruitment events, including frequent presentations in front of large audiences
• Serve as an Admission Services liaison with assigned university stakeholders and constituents associated with the engagement and recruitment of assigned student markets and/or programmatic involvement.
• Identify and resolve problems and issues impacting students and enrollment processes.
• Assist with training on enrollment practices for university enrollment partners and schools for ASU Downtown.
• Monitor, analyze, and provide reports and recommendations to management regarding the enrollment trends and the pursuit of new student enrollment goals for ASU Downtown.
• Work with Admission Services supervisors to ensure minimum operational staffing levels are maintained at ASU Downtown to facilitate student service, campus visits and events.
• Conduct and assist with the development of long- and short-range goals.
• Develop objectives, and activities based on department goals.
• Develop, maintain, and implement department policies and procedures.
• Serve as a representative of the University at state, regional and national organizations, boards, councils and committees as assigned.
• Represent the department and serve on various department and university committees.
• Act as liaison with the community, students, faculty, and staff in facilitating recruitment-related programs.
• Develop, implement, and evaluate department programs.
• Assist in the design, development and coordination of projects.
• Resolve problems and issues affecting the department and recommend measures to improve the effectiveness and efficiency of the department.
• Plan, direct and review the activities and operations of the department.
• Determine and take appropriate corrective action and discipline including termination.
• Manage the design, development and coordination of projects.
• Frequent nights and occasional weekends are required to perform the tasks necessary to be successful in this position.
• Perform other duties as assigned.
• When requested, travels domestically or internationally and performs some or all of the previously listed tasks during those trips.

Desired Qualifications:

• Experience with student recruitment and admission practices.
• Experience in strategic planning and decision-making principles and procedures.
• Experience in organizational management and prioritizing for effective and efficient use of time and resources.
• Experience in organizing work of others and self.
• Experience in developing and maintaining effective working relationships.
• Experience in program design and development.

Working Environment:

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; frequently required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Evidence of effective communications skills to perform duties. Frequent travel, involving operation of a motor vehicle; Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals; this position receives regular review of objectives. Frequent evenings and weekends are expected.

Department Statement:

In support of the university's mission and goals, Academic Enterprise Enrollment creates, promotes and institutionalizes the broadest possible awareness of ASU as the New American University by utilizing a variety of data-informed strategies to enroll a various student population representative of the vision of Arizona State University. AEE brings discipline to the formulation of enrollment strategy and the refinement of enrollment processes, and is an effective collaborator with our college and school colleagues and other enrollment partners within the Academic Enterprise, Knowledge Enterprise and Learning Enterprise. AEE is comprised of the following units: Academic Enterprise Communications; Admission Services; Financial Aid and Scholarship Services; University Registrar Service; the Pat Tillman Veterans Center; and the International Student and Scholar Center.

Academic Enterprise Enrollment Core Values:

• Make the human connection: We commit to listen, offer empathy and show compassion.
• Drive success with teamwork: We solve problems with collaboration and creativity.
• Promote a thriving community: we recognize work-life balance and embrace our individual differences.
• Go above and beyond: We share our time, talents and expertise to make an impact in all that we do.
• See the extraordinary through our efforts: We support those who are pursuing their dreams.
• Lead with respect and positive intent in every situation: We communicate openly, genuinely, and with transparency.

ASU offers an array of employee benefits, including reduced tuition for employees, their spouses and dependents; competitive rates for health and life benefits; a wellness program; disability and leave program; paid holidays; and retirement programs. Visit for further details, as well as for a message to future ASU employees.

Driving Requirement:
This position may require driving. Employee must possess a valid US Driver's license of the appropriate class and required endorsements throughout employment.

Location:
Off-Campus: Phoenix

Funding:
No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:


To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-###-####.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.