Job Details

Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. Named "Best Nonprofit" and "Best Place to Volunteer" by our community, we offer a friendly, professional work environment with a culture that promotes innovation, compassion and excellence. (Video)

Concessions Specialist

The Arizona Humane Society is looking for a full time dedicated and motivated Concessions Specialist to champion AHS's core values of Innovation, Compassion, and Excellence. If you are a talented individual, please continue to read more now!

Department: Retail

Location: Rob and Melani Walton Papago Park Campus

Schedule: Saturday & Sunday

Reports To: Adoptions Manager

Supervises: None

Paws Up For Great Benefits!

• Competitive salary
• Medical, Dental and Vision Plans
• Health Savings Account and Flex Spending Account options
• Free Employee Assistance Program
• Free Life Insurance, Short Term and Long-Term Disability
• 401(k) with employer contribution
• Generous PTO program
• Up to 8 paid holidays per year
• Discounts on veterinary services
• Discounted bus and light rail passes
• Employee Wellness Plans and Activities
• Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!

A Day in the Life:

The Concessions Specialist will perform the necessary functions required to operate the concessions café located inside the Arizona Humane Society Papago Park Campus. This includes performing opening and closing duties, operating a hot and cold line during service hours, making drinks and menu items according to standardized recipes and methods, and understanding POS procedures to create and close tickets. The Concessions Specialist will perform all functions necessary for a successful concession operation, including, but not limited to: handling all monies, being knowledgeable about all products and promotions, and providing excellent customer service to customers. The Concessions Specialist must have the ability to respond quickly to changes and adapt quickly as needed to meet the ongoing needs of the organization and our customers.

Job Requirements:

• High schooldiploma/GED required.
• One-year prior work experience in a high-volume kitchen or beverage service environment.
• Food Protection Manager Certification (Food Handler's Manager Certification) preferred.
• Experience in customer service and/or retail preferred.
• Strong interpersonal and customer service skills required.
• Above-average multitasking ability required.
• Must be able to handle food items safely and properly in a kitchen environment.
• Able to work a flexible work schedule, including weekends and evenings.
• Understanding of retail and cash handling operations required.
• Ability to learn/use POS software (for use with food service in a restaurant environment).
• Complete food preparation procedures according to written instructions.
• Promote and recommend retail products to staff and visitors to help increase sales and ensure budgets are met.
• Create and maintain a clean, well-organized space.
• Ensure paperwork and data entry is completed accurately and legibly.
• Perform cashier duties; close-out cash drawer, count money and balance reconciliation form.
• Multitask and handle multiple, simultaneous orders.
• Keep necessary items and supplies adequately stocked and understand their uses and applications.
• Continue to expand knowledge of staff dietary needs and restrictions.
• Foster and maintain good working relationships with volunteers and other AHS team members.
• Assist drivers with loading and unloading orders.
• Perform routine inventory checks and create vendor orders as necessary.
• Maintain knowledge of all available menu items, their ingredients, and their preparation methods.
• Create daily or weekly special menu items and order necessary items to execute them properly.

Other Duties:

The duties listed above are intended as a general illustration of the various types of work that may be performed. Job descriptions are subject to change by AHS as the needs and requirements of the job change.

Physical Demands/Work Environment:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. There will be exposure to dust, heat, cold, and temperature changes; occasional wet floors, and animal noises, odors, and dander.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Additional Information

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.

Ready to Join our team and make a difference every day?

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External applicants please apply with our quick 3 minute job application.

Pre-employment background check is required.