Job Details

Job Type Full-timeDescriptionAxiom Care is a fast-paced, rapidly growing substance abuse treatment and sober living housing provider with locations in the Phoenix metro area and Apache Junction. We primarily serve low-income and justice-involved individuals who are seeking to change their life for the better. We achieve this by offering multiple levels of care along with medical services, evidence-based professional counseling, case management, housing assistance, employment assistance, and more. Job Summary The Billing and Collection Specialist is responsible for submitting and monitoring insurance claims for medical services provided by Axiom Care. This role includes posting insurance payments from Explanation of Benefits (EOBs), assisting clients with AHCCCS (HEA Plus) applications, and ensuring accurate and timely claim resolution. The position plays a vital role in supporting the organization's revenue cycle and client eligibility processes. Duties/Responsibilities•Review documentation for accuracy for coding and billing purposes.•Submit claims and all communications pertaining to the claims being submitted.•Maintain and update active reports for billing and billable items.•Review and reprocess denied claims.•Posting insurance payments against claims in billing software•Verifying eligibility of clients prior to billing•Follow up on insurance eligibility for clients with pending applications.•Attend meetings as needed for clearinghouse, billing, provider relations, etc.•Completing HEA Plus applications for qualifying patients and tracking the application status•Perform data entry and genera billing support tasks.•Perform other additional duties as assigned by managementJob Requirements: Required Skills/Abilities:•Excellent verbal and written communication skills•Excellent interpersonal and customer service skills•Excellent sales and customer service skills•Strong attention to detail and organizational skills•Effective time management skills with a proven ability to meet deadlines.•Strong analytical and critical thinking skills•Ability to prioritize tasks and to delegate them when appropriate.•Ability to function well in a high-paced and at times stressful environment.•Proficient in Microsoft Office Suite or related software•Patience and professionalism in client interactions•Active CPR and First Aid certification required.•Active Fingerprint Clearance Card•Negative TB Test result within the past 12 monthsRequired Competencies•Compliance and Ethics - Understands, supports, and demonstrates commitment to facility's mission statement. Promotes an atmosphere for cooperation between corporate staff and other departments within the facility's organizational framework. Understands and supports facility's compliance and ethics programs. Takes personal responsibility for interacting with coworkers and clients in an honest, ethical, and fair manner.•Planning and organizing - Organizing facility and provider contracts to ensure all documentation has been completed and submitted within the timeframe.•Quality Orientation - Monitors and checks work to meet quality standards; demonstrates a high level of care and thoroughness; checks work to ensure completeness and accuracy.•Collaboration - Builds constructive working relationships with clients/customers, other work units, community organizations and others to meet mutual goals and objectives. Behave professionally and supportively when working with individuals from a variety of ethnic, social, and educational backgrounds.•Client Care- Makes clients and their needs a primary focus of one's actions; gains client trust and respect; meets or exceeds client's expectations.•Cultural Competence- Cultivates opportunities through diverse people; respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group.Education and Experience•High School Diploma or equivalent•At least two years' related experience required.•Healthcare setting preferred.