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Common Purpose Director - House of Sport page is loaded

Common Purpose Director - House of Sport

Apply locations Store1594 Glendale AZ | Full time | Posted 2 Days Ago | Job requisition id 202504213

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. Everyone on our team plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.

If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

OVERVIEW:

DICK'S House of Sport seeks a passionate, people-first store leader to oversee operations at our NEW Glendale, AZ House of Sport store!

GREAT PLACE TO WORK

• Build effective teams by ensuring diversity in backgrounds, skills, perspectives, and experiences. Recruit and hire top talent, focusing on expertise in key categories. Foster a sense of belonging and high morale. Establish shared objectives for team cohesion.
• Partner with the Service and Selling Culture Director to promote excellent customer service, ensuring teammates deliver athlete-first, hassle-free experiences aligned with DICK'S Common Purpose.
• Coordinate with the events team to set up and break down in-store and field events, ensuring a top athlete experience and alignment with community activities.
• Participate in hiring and interviewing processes, including final interviews, and address talent gaps to ensure proper coverage.
• Conduct Day 1 Orientation with the Service and Selling Director to ensure a positive onboarding experience.
• Create a people-first culture through regular engagement, trust-building, and support for teammates' development and well-being.
• Coach and develop team members through hands-on leadership, coaching, and growth plans.
• Lead through coaching moments, fostering team problem-solving and accountability.
• Communicate transparently at all levels to support team success.
• Implement training initiatives, facilitate teammate conversations, and ensure training needs are met.

GREAT PLACE TO SHOP

• Plan and organize long-term activities, supporting the team with effective tools and processes to meet milestones and organizational goals.
• Develop weekly plans through collaboration with the Service and Selling Director, ensuring clear goals and communication flow.
• Manage store budgets, including sales, expenses, and P&L metrics, to drive financial performance.
• Monitor competition, pricing, and promotions to maintain a competitive edge.
• Ensure accurate scheduling aligned with athlete demand and store needs using workforce management tools.
• Prioritize athlete satisfaction and teammate engagement, fostering a positive shopping environment.
• Act as Head Coach on the floor, ensuring optimal coverage and shopping experience.
• Execute visual strategies to create compelling in-store experiences that drive sales.

GREAT PLACE TO INVEST

• Use operational data to identify business trends, optimize expenses, and maximize ROI.
• Set a clear vision, motivate, and inspire teammates to achieve store success.
• Support leaders in analyzing data to identify challenges and solutions, focusing on behavior and performance.
• Meet sales, expense, and profit goals through strategic initiatives.

COMMUNITY INVOLVEMENT

• Organize community engagement events and volunteer opportunities.
• Foster an inclusive and safe store environment.
• Build relationships with local leaders and community partners.
• Recruit within the community to ensure team diversity reflecting local demographics.
• Stay informed on industry and competitor trends.

BRAND & OPS EXCELLENCE

• Maintain high standards, accountability, and performance monitoring.
• Empower the team to deliver operational excellence and visual standards.
• Conduct store walk-throughs to ensure execution of plans and store safety and cleanliness.
• Encourage team learning and celebrate achievements and contributions.

QUALIFICATIONS:

• Bachelor's Degree in Business, Management, Communications, or related field
• 5-7 years of experience including 5+ years in leadership, 3+ years in store management, and 5+ years in retail/hospitality/customer service

Note: Depending on the location, relevant state-mandated clearances may be required for supervising minors.