Job Details

Join to apply for the Product Delivery Manager role at CNA National

Join to apply for the Product Delivery Manager role at CNA National

CNA National is seeking a Product Delivery Manager. In this position, you will play a critical role in shaping and executing technical product development strategies, ensuring alignment with customer needs and business goals, while maximizing value and delivery efficiency.

Product Management

• Develops a clear product vision and strategy, collaborating with stakeholders to align customer needs, market trends, and business goals.
• Evaluates the financial impact of initiatives, balancing effort, resources, budget and ROI.
• Leads critical product decisions, including feature scope, release timing, and priority trade-offs.
• Gathers and analyzes user feedback and data to inform product improvements and feature development.
• Provides continuous feedback to the development team to ensure alignment with product vision and user expectations.
• Works closely with the quality assurance team to validate the products meet high standards before launch.
• Ensures developed features meet acceptance criteria before they are considered complete.

Delivery Management

• Creates comprehensive delivery plans, defining objectives, scope, timelines, budgets, resources, and risks.
• Manage planning and forecasting based on priority and delivery timelines.
• Prioritizes and escalates critical operational tasks, adjusting plans to meet evolving requirements.
• Guide teams to focus on value delivery and improved time-to-market, avoiding process bottlenecks.
• Establishes team cadence/tempo for sustainability, consistency, and predictability.
• Provides clear reporting on progress, milestones, budget status, and risks to ensure stakeholder transparency.

Education

• Bachelor's degree in Business, Information Systems, Engineering, or related field or a combination of education and experience. Master's Degree is a plus.
• Certifications in Delivery Management (ICP-APM, ICP-DAS, etc), Scrum Master (PSM I, CSM, etc), Product Ownership (PSPO 1, CPO) and/or Project Management (CAPM, PMP, etc) are a plus.

Experience

• 3 to 5 years in delivery management, product ownership, project management, or Agile leadership.
• Background in the service industry (Insurance, Banking, Financial, other) is a plus.
• Experience with UX/UI design principles.
• Expertise in Agile and project management tools (TFS, Azure DevOps, Jira, RTC, Rally, Asana, Monday, Project Plan, MS Project).
• Advanced proficiency with MS Excel, PowerPoint, Project, Visio, wireframes, and process mapping.

Skills, Knowledge, and Abilities

• Strong ability to navigate technology and software environments while engaging business units effectively.
• Intermediate knowledge of Agile principles and an understanding of the SDLC with practical application in real-world scenarios.
• Confident decision-making in ambiguous situations with incomplete information.
• Effective stakeholder communication, delivery management, conflict resolution and process improvement skills.
• Exceptional communication and leadership abilities.
• Analytical mindset with a data-driven approach to problem-solving.
• Highly organized and execution-focused, with strong prioritization and time management skills.

CNA National offers finance and insurance products to vehicle purchasers through franchised automobile dealerships nationwide. Our unwavering commitment to customer satisfaction has earned us a total of 22 Dealers' Choice Awards. Founded in 1982 as Western National by a visionary entrepreneur, we were purchased in 1995 by CNA Financial, one of the oldest insurance companies in the nation. As a wholly owned subsidiary of CNA, we operate as a “small company within a large company” bringing the best of both worlds to our clients – the speed, flexibility, and nimbleness of a small business, with the stability and backing of a $55 billion parent.

Among the benefits CNAN offers are:

• A competitive salary and bonus structure, along with a 401K match program
• A work culture which supports a healthy work/life balance, including no/very limited travel!
• Paid vacation time, paid sick time and holidays.
• Full benefits, including medical, dental, vision, life, and disability.
• A location in beautiful old town Scottsdale, Arizona.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Project Management

• Industries

  Insurance

Referrals increase your chances of interviewing at CNA National by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

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