Job Details

The Library Technician primarily provides circulation services; secondarily provides interlibrary loan, document delivery, and technical services to Midwestern University patrons. As the main customer service face of the library, this individual is a major information point for the whole campus, answering questions from all students, faculty, and staff in person, by phone, and by email. The position reports to the Access Services Manager. Shift Hours This position works 40 hours per week: Tuesday: 3:30 PM - MIDNIGHT Wednesday: 3:30 PM - MIDNIGHT Thursday: 12 PM - 8:30 PM Friday: 10 AM - 6:30 PM Saturday: 10 AM - 6:30 PM Essential Duties and Responsibilities Perform circulation desk duties as required Provide excellent customer service through patron assistance and interaction (in person and virtually) Assist students in using the online room reservation system and enforce study room policies and procedures Maintain the physicality of the library proper including the troubleshooting of ...Library, Technician, Customer Service, Photoshop, Technical