Job Details

Hiring immediately for full-time 2nd shift dispatcher position at Roto-Rooter's Phoenix area Call Center. Bilingual skills preferred, but not required. This is an evening position that may include weekends. Serve as liaison between our field service technicians and customers. Distribute jobs to field service technicians. Manage the workload of service technicians in a multi-state region. Interact with customers to keep them informed of the arrival status of their assigned service technician. Relay necessary job details and other information to the service technician. Resolve any customer service concerns. Requirements Ability to multi-task. Bilingual skills are a plus. Excellent customer service skills. A working knowledge of Microsoft Word and Excel programs. Self-starter who is organized and thorough with attention to detail and thrives in our fast-paced work environment. Must be flexible to accommodate schedule of a 24/7 business; including Weekends and evenings. Benefits At Roto-Ro...Dispatcher, Service Technician, Dispatch, Customer Service, Driver, Construction, Insurance