Job Details

Posting Date
03/18/25

Application Deadline
Open Until Filled

Pay Range
Min - 1st Quartile - Mid - Max
$114,000.00 - $130,621.60 - $147,243.20- $180,500.00

The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $114,000.00 to $147,243.20.

This position is exempt under the FLSA.

What We Offer

We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program. Click here to learn more!

Job Type
Unclassified - Judicial

Department
D800 Superior Court

About the Position

Applicants must currently reside in Arizona or be willing to relocate to Arizona by the time of hire.

Standard Judicial Branch business hours are Monday through Friday from 8 am to 5 pm. This position may offer a hybrid (telework, remote) schedule, depending on the needs of the Judicial Branch.

The Judicial Branch is unable to provide visa sponsorship (i.e. H-1B visa etc.).

The Infrastructure and Operations (I&O) Manager provides management and oversight to the Court Technology Services (CTS) department. This position provides leadership and manages the team(s) responsible for developing and implementing services and protocols that impact the daily operational activities of the specified area.

About The Superior Court:

The Superior Court of the Judicial Branch of Arizona in Maricopa County provides a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public's trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education:

• Bachelor's degree in computer science, Information Systems, or a technology-related field

Experience:

• Six (6) years of experience providing technical oversight, design, management and implementation of enterprise systems. Two (2) years of supervisory or management experience.

OR

Combined education and experience qualifications:

• Other combinations of education and/or experience may be considered in substitution for the minimum qualifications on a year-for-year basis
• Supervisory experience may not be substituted

Other Requirements:

• Must possess or can obtain by the time of hire, a valid Arizona driver's license.

Knowledge, skills, and abilities:

Knowledge of:

• Complex IT environments, including enterprise level network and system management
• Planning organizational activities by establishing tasks, objectives, and priorities.
• Commonly used concepts, best practices, aligning to industry standards and frameworks.
• Platform-based infrastructure operating models leveraging platforms such as ServiceNow,com or Salesforce.com.
• Operational and procedural aspects required to support a mission-critical enterprise.
• Leading teams to deliver consistent, high-quality service.
• Judicial or court process and legal terminology.

Skill in:

• Monitoring and controlling project progress, objectives, and costs against the established schedule and budget.
• Manage and maintain the organization's IT infrastructure, including servers, network devices, cloud platforms, and security systems.
• Configure, monitor, and troubleshoot network services (LAN/WAN, VPN, firewalls, wireless).
• Segmenting physical, logical, and virtual networks to comply with governing directives and policy.
• Ensure system security, backups, disaster recovery plans, and regular maintenance.
• Implement upgrades, patches, and configurations to optimize performance and security.
• Monitor system and network performance, identifying and resolving potential issues
• Maintain accurate documentation of systems, processes, and network topology.

Ability to:

• Act as a point of escalation for complex technical issues.
• Collaborate with other departments to align IT initiatives with organizational goals.
• Contribute to the strategic planning consistent with the overall service delivery goals for the enterprise.
• Ability to innovate and recommend alternate paths or ideas to accomplish goals in a resource-constrained environment. Timely mission accomplishment is paramount.
• Lead and manage a team of systems and network administrators, including task delegation, performance evaluations, and mentorship.
• Develop and manage work schedules, ensuring coverage for critical infrastructure and support.
• Coordinate team training to ensure knowledge of current technologies and best practices.
• Foster a collaborative environment that encourages continuous improvement and professional growth.

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Establishes IT policies regarding operational procedures and ensures compliance.
• Maintains quality services by establishing and enforcing organization standards.
• Preserves assets by implementing disaster recovery, backup procedures, information security and control structures.
• Plans and schedules project guidelines and goals while ensuring timelines are met.
• Directs research in emerging technology by studying organization goals, strategies, practices, and user projects.
• Challenges and inspires employees to achieve expected results.
• Ensure employees adhere to legal and operational compliance requirements.
• Oversees, trains, and evaluates IT Support and Services staff, and ensures maximum use of their experience and skills.
• Implements performance standards, procedures, and efficient methods of work within the IT Services and Support team.
• Provides instruction on technical issues and develops and maintains training materials for new and existing staff.
• Experience: 5+ years in systems and network administration, with at least 2 years in a supervisory or team lead role.
• In-depth knowledge of operating systems (Windows, Linux), network protocols, firewalls, and virtualization technologies (VMware, Hyper-V).
• Experience with cloud services (AWS, Azure) and hybrid environments.
• Strong understanding of cybersecurity best practices, including risk mitigation and compliance standards.
• Familiarity with automation tools (PowerShell) and monitoring solutions (e.g., Nagios, SolarWinds).
• Excellent troubleshooting, analytical, and problem-solving skills.
• Coordinates the implementation of selected large contracts, providing recommendations on contract renewal
• Perform additional responsibilities as assigned, including but not limited to assisting with special projects, cross-functional support, and other tasks that contribute to the team's success and overall organizational goals.

Working conditions:

While performing the duties of this job, the employee is regularly required to speak clearly and hear; see details of objects that are less than a few feet away; sit for long periods of time; stand, walk, use hands to finger, handle, or feel; reach with hands and arms; and occasionally push, pull or lift up to 20 pounds.

Additional Information

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.

All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.

The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit or

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

Apply Now!