Job Details

Who We Are

Mint Cannabis, founded in 2016, is dedicated to providing affordable, patient-focused care while empowering our team to grow professionally and support our communities. From our roots in Arizona, we've expanded to Michigan, Missouri, Illinois, Massachusetts, Nevada, and Florida, fueled by a culture of innovation and collaboration. Beyond delivering exceptional service, we are committed to building stronger communities through outreach and meaningful relationships. With a focus on quality, service, and positive impact, Mint Cannabis is shaping a brighter future. Be part of the Mint Cannabis journey and see the difference!

Job Summary

Patient Service Representative provides patients with education and information about medical cannabis and its uses while providing amazing customer service. At times a patient service representative will be asked to cross train and assist in other departments such as, administration and packaging. We want to maintain a fun, welcoming, and professional environment for patients and coworkers.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Check-in, verify the status and report patient allotment on AZDHS system.

• Provides patients with education and information about medical cannabis and its uses.

• Assists patients with product selection in an efficient and timely manner.

• Processes patient orders and payments utilizing POS software.

• Operate, maintain and close cash till and deposit end of daily earnings.

• Assists management staff with daily operational needs. (This includes assisting in other departments when needed)

• Maintain a clean and professional environment for patients.

QUALIFICATIONS:

• Applicant must be twenty-one (21) years of age; pursuant to A.R.S. §36-2801.10

• Applicant must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services, pursuant to A.R.S. § 36-2804.01

• Employment offers are contingent upon successful completion of the criminal background check conducted by the Arizona Department of Health Services, pursuant to A.R.S. § 36-2804.01 and A.R.S. §36-2801.10

• Valid Arizona Drivers License

• High school diploma or equivalent.

• Experience and education may be substituted for one another.

KNOWLEDGE, SKILLS, & ABILITIES:

• Knowledge of the uses of medicinal cannabis and different methods of medicating.

• Knowledge of cannabis brands and products available on the Arizona market.

• General knowledge of cannabis product regulations including dispensing procedures and patient transaction limits.

• Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.

• Excellent communication, customer service, and sales skills.

• Basic knowledge of Microsoft Office.

• Ability to work in a faced paced environment.

Job Type: Full-time

Salary: DOE

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Phoenix, Arizona

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

How to Apply:

Interested candidates should submit their resume outlining their qualifications and experience via the web portal

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Mint Cannabis is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.