Job Details

Our interview process is designed to help us determine whether youll thrive best with our members, but either way, delivering exceptional service is the priority:Quickly respond to member inquiries via phone, email text and live chat, making it easy for them to work with us. Provide support for billing inquiries, policy changes, renewal inquiries, and our online portal with ease and accuracy. Hear From Our Team: As a Member Services Associate at PURE, the heartbeat of our team lies in our unwavering commitment to empathy and a genuine passion for customer service. One of the most rewarding aspects of this role is the opportunity to connect with our members on a personal level, understanding their needs, concerns, and aspirations. In essence, being a Member Services Associate at PURE is an opportunity to transform ordinary moments into extraordinary experiences, one conversation at a time. Sarah Breslauer, Team Lead, Member Services. An average day: Well, theres nothing average ab...Member Services, Member Service, Associate, Retail, Insurance