Job Details

The role of the Room Attendant is to ensure 100% guest satisfaction by providing guests with a clean, a comfortable and safe room. Creates guest satisfaction and exceeds expectations by providing the service brand behavior and genuine hospitality. Per brand standards, cleans assigned guest rooms or suites which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroom. Maintains cleaning protocols. Empty all trash containers and replace with fresh liners. Restock useable items in guest rooms or suites, i.e., soap, towels, amenities, paper items. Ensure removal and appropriate disposition of guest room trays, glass and silverware. Clean and vacuum exterior entry and hallways. Keep linen closets and supply areas clean and organized. Ensure guest laundry and dry-cleaning orders are attended to promptly. Notifies supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needs. Promptly handles guest compl...Room Attendant, Hospitality, Attendant, Guest Room, Guest Service, Hotel