Job Details

Purpose within the Organization:

The purpose of this position is to play a role in Grand Canyon Beverage Company (GCBC)'s mission on campus by working as a Barista behind the coffee bar.

Responsibilities Related to Purpose:

• Provides quality, made-to-order beverages for all customers in a timely manner while also following all health, safety and sanitation guidelines.
• Ensures that exceptional customer service is given to all customers; constantly aware of customer needs and how to meet and exceed their expectations.
• Follows operational policies and procedures given; this is including, but not limited to, policies for cash handling, drink making, etc.
• Ensures that actions promote appropriate GCBC and Grand Canyon University (GCU) culture, values, and mission.
• Helps to maintain a clean and organized environment alongside other GCBC team members.
• Maintains a calm and appropriate character during periods of high volume/high stress and continues to uphold customer service standards during these times.
• Anticipates shop needs and acts accordingly to ensure shop and customer needs are continually met.
• Communicates all necessary information to Shift Leads and Managers.
• Constantly contributes to a positive team environment.
• Maintains regular and consistent attendance.

Equipment Used and Responsibility:

• Espresso Machines
• Coffee Brewers
• Tea Brewers
• Ovens

Qualifications:

• GCU and GCBC.
• Strong customer service skills.
• Ability to work as part of a team and individually.
• Ability to build and maintain relationships.
• Must be able to work flexible hours, including but not limited to, early mornings, evenings, weekends, nights and/or holidays - up to 20 hours a week.
• Ability to memorize and recall recipes in an extremely high-volume environment.
• Ability to understand and carry out any instruction and ask for clarification if needed.
• Always available to perform many different tasks within the shop in a timely manner during each shift.
• Ability to learn and problem solve quickly.

Grand Canyon University is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

• Enrolled at GCU as a full-time student in a Bachelor's program or Master's program.
• Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
• Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Physical Requirements:

• Sitting: 0 hours a day
• Standing: 5 hours a day
• Walking: 5 hours a day
• Lifting: Occasionally
• Carrying: Occasionally
• Pushing: Occasionally
• Bending: Occasionally
• Squatting: Occasionally
• Kneeling: Rarely
• Climbing: Never
• Reaching: Rarely
• Grasping: Occasionally
• Fine Eye to Hand Coordination: Frequently
• Driving: Rarely
• Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.

Pay Rate: Minimum Wage

Anticipated End Date: June 30, 2025

Manager: Grand Canyon Beverage Company - Store Manager