Job Details

ABOUT THIS POSITION
Are you an experienced leader with a passion for streamlining processes, optimizing efficiency, and serving as a key contributor in the organization? The Solid Waste Division within the Public Works Department is seeking an Operations Manager to enhance operational effectiveness, track outcomes, and reduce turnaround times with operational matters.
This is a new position that will serve as a vital bridge between department managers and other city departments, ensuring clear communication, policy adherence, and data-driven decision-making. You will work with managers across the Solid Waste Division to find opportunities to improve processes and communications.
Key Responsibilities:
* Provide guidance for research, evaluations, and special projects requested by department leadership.
* Foster a culture of innovation, integrity, and continuous improvement within the department.
* Analyze and interpret operational data to provide relevant information to the various teams within the department.
* Work with leadership to ensure compliance with policies and regulations as it relates to safety and training programs.
* Assist management with developing and enhancing work standards, employee schedules, and assignments to optimize productivity.
* Develop and optimize department procedures to manage records, track metrics, and recommend strategies for improving retention and efficiency.
* Collaborate with managers to improve work standards, scheduling, and employee engagement strategies.
IDEAL CANDIDATE
* Thrives in a fast-paced environment, has strong analytical skills, and is committed to operational excellence.
* Demonstrates excellent problem-solving, leadership, and communication skills.
* Has experience in fleet operations, solid waste management, or related fields.
* Analyzes complex data, makes strategic recommendations, and tracks key performance indicators.
* Proficient in using management information systems and related software.
* Communicates effectively and professionally with various levels of staff, including field managers and executive management.
* Produces well-written documents with clearly organized thoughts using proper English sentence construction, punctuation, and grammar.
SALARY
Pay Range: $63,044.80 - $137,592.00 annually.
Hiring Range: $63,044.80 - $137,592.00 annually.
Pay Range Explanation:
* Pay range is the entire compensation range for the position classification.
* Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
BENEFITS
A comprehensive benefits package is offered which includes:
* Traditional pension with employer and employee contributions, click here for more details: Pension Information
* 401(a) and 457 plans with employer contributions
* Choice of generous medical HMO, PPO, or HSA/HDHP plans
* Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
* Wellness incentive of up to $720 annually
* Dental, vision, and life insurance options
* Employer paid long-term disability
* Free Bus/light rail pass
* Tuition reimbursement program up to $6,500 per year
* Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
* Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
* Federal Student Loan Forgiveness offered through Savi
For more details, visit: Unit 007 Benefits
MINIMUM QUALIFICATIONS
* Three years of experience in the supervision of either fleet maintenance or solid waste collection, and research, administration, planning, cost studies, information management.
* Bachelor's degree in business administration, public administration, industrial engineering, or a related field.
* Other combinations of experience and education that meet the minimum requirements may be substituted.
* The City job description can be found here.
* All finalists for positions are subject to a criminal background check applicable to the department or position.
* Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
* For information regarding pre-screening and driving positions, click here.
PREFERRED QUALIFICATIONS
The minimum qualifications listed above, plus:
* Master's degree in business administration or public administration, or a related field.
* Experience working with labor.
* Experience implementing technology solutions.
* Lean Six Sigma certifications or experience with process improvements.
* Experience tracking and moving documents through an approval process.
* Experience writing policies and procedures and/or standard operating procedures.
RECRUITMENT DATES
Recruitment closes April 9, 2025. All materials must be received by 11:59 p.m. on this date.
This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.
HOW TO APPLY
Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
WE ARE HERE TO HELP
* Job interviews may be held by video or audio conference.
* If you are in need of computer resources, click here for free options.
* Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
* Explore other Employment Opportunities with the City of Phoenix.
* Subscribe to receive e-mail notifications about new employment opportunities.
* If you need assistance applying for this job, please contact our HR Connection Center at (602) ###-####.
REFERENCE
Public Works Operations Mgr, JC:73450, ID# 57088, 03/27/2025, USM, JR, Benefits:007
Building the Phoenix of tomorrow.
#DoWorkThatMakesPhoenixWork
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.