Job Details

About the Company - We are a national leading data center company that has been providing sustainable, secure, and reliable infrastructure for over two decades to fortune 100 customers. We pride ourselves on providing a professional, friendly, and welcoming workplace environment.

About the Role - Our growing data center campus in Goodyear Arizona is looking for a Critical Facilities Operations Manager responsible for a team of 10-15 Critical Engineering Technicians. This position will oversee workflow management, training plans, customer communications, hiring and performance management for the CET team. The Critical Facilities Manager will use their expertise to help guide the team in challenging aspects of maintenance in areas such as: critical MOP development, testing plans, sparing approaches, capital planning, end-of-life replacement and expansion of existing facilities while eliminating risk to our customers and their businesses.

Responsibilities

• Train Critical Engineering Technicians (CETs), as appropriate, in new processes and procedures
• Direct and maintain the site-specific preventive maintenance and work order program
• Work with cross function teams on projects to further develop the facilities or business
• Understand the engineering and operational aspects of the building systems; recognize system performance deficiencies immediately and respond to operational and emergency situations
• Suggest cost-effective improvements to service and operating efficiency
• Ensure the availability of an adequate inventory
• Protect and improve the value of our assets and ensure that building machinery and systems meet or exceed their expected life
• Organize administrative functions related to site operations, such as work orders and maintenance activities, budgets, etc.
• Assist with the preparation of operational and capital portions of the budget
• Ensure major projects performed at the building are properly planned, executed, and closed out in accordance with current best practices in our industry
• Oversee the activities of contractors
• Assist with root cause analysis and troubleshooting/problem solving

Qualifications

• Bachelor's degree in engineering, business or related field, or equivalent work experience required
• 6+ years of experience in critical facilities
• Advanced understanding of the electrical or mechanical systems
• Involved in critical data center operations such as: feeders, transformers, generators, switchgear, UPS systems, ATS units. PDU units, pumps, air handling units and CRAC units
• 5+ years of direct managerial experience and interpersonal skills strongly preferred
• Proven record of excellent internal and external customer service
• Ability to prioritize in a complex, fast-paced environment
• Ability to communicate well in both oral and written reports
• Proficiency in Microsoft Office, Outlook, Word, Excel and building automation

Physical Requirements/Considerations

• Work at heights and from ladders
• Perform physical tasks, including moving heavy equipment (50 pounds), operating critical infrastructure, crawling in tight spaces
• Work in a noisy environment with ear protection and eye protection
• Work in a critical environment with potential for high stress decision making
• Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk
• Use hands to manipulate small wires and objects
• Lift up to 50lbs