Job Details

Desktop Computer Technician – On Site – Phoenix, AZ

Purpose

Provide technical support for desktop software, troubleshoot issues, and deploy new computers.

Key Responsibilities

• Offer daily technical support to end users.
• Resolve technical problems for customers.
• Follow up to ensure issues are resolved.
• Troubleshoot with vendors and systems.
• Handle sensitive information confidentially.

Experience/Education/Skills

• 4+ years of related experience.
• Associate's degree in computer science or equivalent experience.
• Preferred certifications: A+, Net+, MCP, CCNA.
• Proficient in Microsoft Office Suite and Windows 11.
• Desired technical skills: Microsoft AutoPilot, Microsoft Intune, Powershell, Dell Hardware Support, Bomgar, PatchMyPC, BeyondTrust.
• Experience with ticketing systems and asset management.
• Strong customer service skills.

Competencies

• Resourceful and quick learner.
• Work under general supervision with some independent judgment.
• Strong knowledge of policies and procedures.
• Excellent verbal and interpersonal skills.
• Strong problem-solving and follow-up skills.
• Understand and follow processes and workflows.

Other Requirements

• Onsite attendance required, Monday to Friday in Phoenix, AZ
• May be assigned to Desktop OnCall schedule.
• May be assigned to any shift based on business needs.

Compri values diversity and provides equal employment opportunities to all employees and applicants for employment. Compri prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compri Consulting has been excelling in IT solutions since 1992. We firmly believe in the importance and value of people and personal relationships. Our organized and unique approach has yielded quality results time after time. For additional Compri job opportunities, please check out